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Reviews and Ratings for Coach USA

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13 customer reviews for Coach USA

(12 Ratings)
out of 5
5 Stars
42 %
4 Stars
0 %
3 Stars
17 %
2 Stars
8 %
1 Star
33 %
(1 Ratings)
out of 5
5 Stars
0 %
4 Stars
0 %
3 Stars
0 %
2 Stars
0 %
1 Star
100 %
lLiz de Paula, 2/23/2024
Had the worst customer service experience during my trip with this company. Due to their poor handle of customer’s belongings, they damaged my suitcase during a transfer to the airport, and now, they ... Had the worst customer service experience during my trip with this company. Due to their poor handle of customer’s belongings, they damaged my suitcase during a transfer to the airport, and now, they are saying it’s not their responsibility. Seriously???? Now, I have a useless baggage, thanks to this company!
J Anderson, 7/28/2023

Busses in montecello will wait 30 min to an hour for the nyc bus to arrive

Deborah, 6/30/2023
It is convenient as it takes you from Newark to Port Authority where you can find many buses. The driver however was terrible. He kept breaking every 2 seconds, I had to keep a bag in my hand as I was ... It is convenient as it takes you from Newark to Port Authority where you can find many buses. The driver however was terrible. He kept breaking every 2 seconds, I had to keep a bag in my hand as I was really close to throwing up from his terrible driving.
Kenneth E Kuhnen, 10/11/2021
We used to love this option to get to O-hare from Rockford. But it's gone downhill ... fast! We'll write off the mid-pandemic druggie allowed to wander the bus with no mask (or shirt in January!!!) ... We used to love this option to get to O-hare from Rockford. But it's gone downhill ... fast! We'll write off the mid-pandemic druggie allowed to wander the bus with no mask (or shirt in January!!!) all the way back to Rockford as a one-off, but my recent experiences have seen super RUDE drivers - most of them. One lady was in tears over how the driver barked at her for standing too close to the baggage compartment. And they're cramming riders in like sardines - several trips in a row with no empty seats. on 10/1, they had about 6 passengers stand for the return trip and left behind about 50 additional to wait for the next bus. Just seems worse every time. If you can find alternative transportation, take it! That's what I'm going to do.
Witold S, 8/5/2021
Looking for a US Coach Bus timetable, from Crestwood, Illinois (hwy 294 nearby), to Chicago O'HARE Airport. Until the time of the pandemic, everything was fine. The bus was always on time and the ride ... Looking for a US Coach Bus timetable, from Crestwood, Illinois (hwy 294 nearby), to Chicago O'HARE Airport. Until the time of the pandemic, everything was fine. The bus was always on time and the ride was comfortable and tickets could be purchased at the office at the bus stop. Currently, it is not known whether these buses continue to run or are they only long-distance. I would gladly not give a single star because I can't get to any positive information.
LaVerne McCoy, 3/24/2021

The site was easy to navigate and user friendly.

David paskoff, 9/14/2020

Roni , 1/31/2020
why can't you guys have a printed schedule for the coach 24 bus or someone who knows customer service answering the phones...horrible horrible customer service. rude bus drivers..incorrect schedule.. ... why can't you guys have a printed schedule for the coach 24 bus or someone who knows customer service answering the phones...horrible horrible customer service. rude bus drivers..incorrect schedule..what a shame that I have to take this bus.
Donna Kopenski, 11/3/2019

michalla c. brittany, 8/5/2019

travel to the bay area

CheckMyBus-Team, 8/6/2019
Dear Michalla, Thank you for your message. From where would you like to travel from, and where in the bay area would you like to go? There are multiple buses which travel regularly to cities, such a ... Dear Michalla, Thank you for your message. From where would you like to travel from, and where in the bay area would you like to go? There are multiple buses which travel regularly to cities, such as San Francisco or Oakland. You can find all available connections by entering your departure and destination cities in our search engine as well as your desired travel date. If you have any further questions, then please feel free to get in touch with us again. Best regards, Your CheckMyBus Support

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Coach USA directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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