15 customer reviews for Avanza Grupo
(5 Ratings)
out of 5
5 Stars
60 %
4 Stars
0 %
3 Stars
0 %
2 Stars
0 %
1 Star
40 %
(10 Ratings)
out of 5
5 Stars
60 %
4 Stars
10 %
3 Stars
0 %
2 Stars
10 %
1 Star
20 %
Horrible company! Do not travel with them. The company did not provide clear information on the location of the bus stop. I don’t think it even exists! They said it was on the side of the highway, but ...
Horrible company! Do not travel with them. The company did not provide clear information on the location of the bus stop. I don’t think it even exists! They said it was on the side of the highway, but we waited there for 2 hours and a bus never drove past us. The bus never came and we never got a the bus. When we wrote to express our dissatisfaction, they ignored us and did not tell us where the bus stop was that we were meant to wait at. No refund and they have stopped replying to our emails for more I formation. Very poor customer service. Avoid this company.
Samantha Patten on 07/13/2024 travelled from Gamonal - Madrid and does not recommends Avanza Grupo 👎
Missing Daughter's Wedding Due to Avanza Bus No-Show and Employee Misconduct
I bought online tickets reference PORPOR0027949966 for both my wife and I. These tickets were for travel on bus number 1 o ...
Missing Daughter's Wedding Due to Avanza Bus No-Show and Employee Misconduct
I bought online tickets reference PORPOR0027949966 for both my wife and I. These tickets were for travel on bus number 1 on Saturday 10th August, from Ronda at 12:15 to San Pedro de Alcántara, and return the same day, leaving San Pedro at 16:35.
This trip was to attend our only daughter's wedding, where I, as her father, would walk her down the aisle.
As residents, my wife and I arrived on time at the Ronda bus station at 11:40am and waited for the bus to arrive on number 1. By 12:15 the bus had not arrived, which obviously started to make us both very nervous.
As the Avanza office was not open, my wife went to ask the only Avanza bus driver available if he knew if there were any delays with our bus. He proceeded to rub his hands loudly and give her the middle finger!
This behaviour is disgusting and only added insult to injury. It is not what we expected from an organisation like Avanza.
As it was already 13:00, we went to look for a taxi but found one at 13:25. This delay, caused by Avanza, caused us to arrive in San Pedro at 14:35, thus missing our daughter's wedding altogether.
My wife and I have been very upset ever since.
Due to the unacceptable behaviour of your employee and the subsequent delay which caused us to miss this irreplaceable event, we demand full financial compensation for the cost of the tickets, the taxi ride (to San Pedro and back) and additional compensation for the emotional suffering caused.
We have since received acknowledgement from Avanza that they made an error in not notifying us on the online tickets without any apology or refund! This is despite reaching out personally to the CEO Valentín Alonso Soroa
James Richards on 08/10/2024 travelled from Ronda - Marbella and does not recommends Avanza Grupo 👎
Hi have you got a bus timetable for cabo roig to alicante bus station thanks
CheckMyBus-Team, 11/3/2020
Dear Margarita, Thank you for your message. Unfortunately, there isn’t currently a direct bus route from Cabo Roig to Alicante in our system. You can travel from Cabo Roig to Torrevieja, and then fr ...
Dear Margarita, Thank you for your message. Unfortunately, there isn’t currently a direct bus route from Cabo Roig to Alicante in our system. You can travel from Cabo Roig to Torrevieja, and then from Torrevieja, you can travel to Alicante Airport via Autocares Costa Azul. Once at the airport, you can take a shuttle service to get to Alicante central bus station. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support Team
WE TOOK AVANZA BUSES TO GO FROM MADRID TO SEGOVIA FOR A DAY TRIP. IT WAS SUPERB. VERY COMFORTABLE, CLEAN, SAFE. EVERY SEAT HAD A SCREEN, YOU CAN WATCH MOVIES, TV SERIES, HEAR MUSIC, YOU CAN SEE THE FR ...
WE TOOK AVANZA BUSES TO GO FROM MADRID TO SEGOVIA FOR A DAY TRIP. IT WAS SUPERB. VERY COMFORTABLE, CLEAN, SAFE. EVERY SEAT HAD A SCREEN, YOU CAN WATCH MOVIES, TV SERIES, HEAR MUSIC, YOU CAN SEE THE FRONT VIEW AND YOU CAN CHARGE YOUR MOBILE. GREAT EXPERIENCE WITH ONLY 4 EURO TO GO TO HEART OF SEGOVIA CITY.
Very good
Rate Avanza Grupo now!
Please note:
The purpose of the following reviews is to share your experience with Avanza Grupo so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.
If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Avanza Grupo directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.
