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3 customer reviews for BBBUS

(3 Ratings)
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5 Stars
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1 Star
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Harriet, 10/28/2024
The bus broke down on the side of the road, engine smoking. Crawled into Wilmington, where we were told to wait "for 45 minutes" - I was forced to get a train ($96) the rest of the way to Baltimore. R ... The bus broke down on the side of the road, engine smoking. Crawled into Wilmington, where we were told to wait "for 45 minutes" - I was forced to get a train ($96) the rest of the way to Baltimore. Rang for a refund but their "customer service" number has no answer, and voicemail is full. Truly terrible.

Harriet on 10/27/2024 travelled from New York - Baltimore, MD and does not recommends BBBUS 👎

Kaylon, 9/1/2024
This company is a flipping thief I bought my ticket online and I did not find my email so I ended up paying 40 dollars cash to go on the bus when I arrived in New York there office was close so I cou ... This company is a flipping thief I bought my ticket online and I did not find my email so I ended up paying 40 dollars cash to go on the bus when I arrived in New York there office was close so I could not change my ticket an there customer service number wasn’t available when I went back on the app to check my ticket it was marked as used when I called there customer service an finally got a hold of them I was disrespected and the person hang up on me after I was explaining what happened , I did not use my ticket !I don’t recommend anyone to use this bus they a robbing people blind

Kaylon on 08/28/2024 travelled from Dover, DE - New York and does not recommends BBBUS 👎

AF, 8/11/2024
They oversold the bus. Even if you reserved a ticket in advance online they refused service. Thieves. Lobby was full of pissed off customers that had their money stolen by this crooked company. Beware ... They oversold the bus. Even if you reserved a ticket in advance online they refused service. Thieves. Lobby was full of pissed off customers that had their money stolen by this crooked company. Beware.

AF on 08/11/2024 travelled from Wilmington, DE - New York and does not recommends BBBUS 👎

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