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9 customer reviews for Bookaway

(4 Ratings)
out of 5
5 Stars
0 %
4 Stars
25 %
3 Stars
0 %
2 Stars
50 %
1 Star
25 %
(5 Ratings)
out of 5
5 Stars
80 %
4 Stars
0 %
3 Stars
0 %
2 Stars
0 %
1 Star
20 %
Hussain shafeeg , 11/16/2024
The bus crashed into a bridge and we had to go back to the bus station again and get onto another bus. The whole process got costed me a 3hour delay to reach Canberra. Some people even missed connect ... The bus crashed into a bridge and we had to go back to the bus station again and get onto another bus. The whole process got costed me a 3hour delay to reach Canberra. Some people even missed connecting flights or buses too.

Hussain shafeeg on 11/15/2024 travelled from Melbourne - Canberra and does not recommends Bookaway 👎

Norayshah Binti Tahar, 11/8/2024

I have safe arrived at my hotel but still need wait until the van full occupied

Norayshah Binti Tahar on 11/07/2024 travelled from Krabi - Krabi and recommends Bookaway 👍

Anastasia , 11/3/2024
I think I’ve been scammed. They offer services from other agencies that aren’t accurate. They should double check the services they host. And they don’t even admit it or take any sort of accountabilit ... I think I’ve been scammed. They offer services from other agencies that aren’t accurate. They should double check the services they host. And they don’t even admit it or take any sort of accountability. For instance, I booked and “express” train ride from them when the operator doesn’t even have that option in the first place (the trip lasted 13 hours!!!). Next, I booked a van ride in a foreign country that operated during hours when tourists were not allowed to cross that road. Be careful when booking from them. Their responses to my issues were unacceptable. The partial refund offer was insulting. They gaslighted me in every exchange I had with them and never solved my problem, blaming the operators. They don’t take accountability of their mistakes and they never took my problem seriously. I’ve no choice but to escalate this to consumer protection authorities. Be very careful when booking from them.

Anastasia on 10/22/2024 travelled from Giza - Luxor and does not recommends Bookaway 👎

George Marinkovich , 8/4/2024
It's not an express bus!!! It stopped at 5 am in the middle of nowhere, everyone was asked to leave the bus and wait for two(!!!) hours for the next bus to pick us up to our destination. And it's alr ... It's not an express bus!!! It stopped at 5 am in the middle of nowhere, everyone was asked to leave the bus and wait for two(!!!) hours for the next bus to pick us up to our destination. And it's already a Minivan, so no reclining chairs, etc.

George Marinkovich on 08/05/2024 travelled from Bangkok - Phuket and does not recommends Bookaway 👎

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Please note: The purpose of the following reviews is to share your experience with Bookaway so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Bookaway directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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