Find out about the experiences of other customers who have traveled with Flibco or submit your own rating for Flibco.
46
customer reviews for Flibco
(17 Ratings)
out of 5
5 Stars
18 %
4 Stars
12 %
3 Stars
6 %
2 Stars
0 %
1 Star
65 %
(29 Ratings)
out of 5
5 Stars
38 %
4 Stars
7 %
3 Stars
17 %
2 Stars
0 %
1 Star
38 %
CZ, 7/26/2025
I had a very disappointing experience with Flibco. I accidentally left my jacket on one of their buses and immediately contacted their customer service. Despite providing all the details (date, time, ...
I had a very disappointing experience with Flibco. I accidentally left my jacket on one of their buses and immediately contacted their customer service. Despite providing all the details (date, time, route, and a full description of the jacket), they were unable to locate it and offered no compensation or meaningful assistance.
What’s even more frustrating is how unhelpful and impersonal the support was. It felt like they didn't care at all about the loss or the inconvenience. For a company that transports thousands of passengers daily, a more organized and responsible lost & found system should be the minimum.
After this experience, I will no longer use Flibco and absolutely do not recommend it to anyone who values proper customer care.
CZ on 07/02/2025 travelled from
Milan - Turinand does not recommends Flibco 👎
Cespac, 6/19/2025
in italiano:
Il sito ufficiale di Flibco indica che la prima corsa da Bruxelles Midi verso l’aeroporto di Charleroi è alle 7:00, ma è sbagliato: i bus partono già dalle 3:00 del mattino, ogni 30 minu ...
in italiano:
Il sito ufficiale di Flibco indica che la prima corsa da Bruxelles Midi verso l’aeroporto di Charleroi è alle 7:00, ma è sbagliato: i bus partono già dalle 3:00 del mattino, ogni 30 minuti circa. Il servizio è frequente e comodo, ma:se non arrivate 5 minuti prima della partenza, non vi fanno salire e vi chiudono la porta in faccia senza pietà,.nessuna flessibilità..Meno male partono ogni 20 minuti con puntualità
Attenzione se arrivate in Uber:assicuratevi di inserire come indirizzo esatto di arrivo della stazione flixbus Rue de France / Frankrijkstraat, 1060 Bruxelles. In caso contrario, l’Uber potrebbe lasciarvi dall’altro lato della stazione, dove di notte può essere molto poco sicuro, pieno di persone senza fissa dimora.
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In English:
The Flibco website says the first bus from Brussels Midi to Charleroi Airport is at 7:00 AM – this is wrong. Buses actually start at 3:00 AM and run every 30 minutes. Be careful: if you're don't arrive 5 minutes after, they’ll slam the door in your face, no matter your emergency – zero compassion.
Also, if you use Uber, make sure to set the exact drop-off at Rue de France / Frankrijkstraat, 1060 Brussels. Otherwise, you may be dropped on the wrong side of the station, which is quite unsafe at night.
Flibco put a flag for the airport shuttle stop on the map next to Budapest Deli station. There is no bus stop there, there is a taxi stand. We could have missed the plane. The bus arrived 20 minutes l ...
Flibco put a flag for the airport shuttle stop on the map next to Budapest Deli station. There is no bus stop there, there is a taxi stand. We could have missed the plane. The bus arrived 20 minutes late. The driver called when we were already in the taxi! Give us our money back!
Oleg on 12/26/2024 travelled from
Budapest - Budapestand does not recommends Flibco 👎
Rus Eduard, 10/23/2024
Do not choose this compamny for tralvel. A friends advice ;)
Rus Eduard on 10/23/2024 travelled from
Milan - Milanand does not recommends Flibco 👎
Paulo, 10/21/2024
Paid 50 euros for a transfer, but my flight was delayed by 1h30. Naturally, they didn't wait, and I don't blame them for that.
But when talking with their customer support, they offered no help, no re ...
Paid 50 euros for a transfer, but my flight was delayed by 1h30. Naturally, they didn't wait, and I don't blame them for that.
But when talking with their customer support, they offered no help, no refund, not even a discount voucher or a way to get into one of the MANY buses that leave the airport every 15-30 minutes. Had to pay an additional 20 euros to get into a bus.
Paulo on 10/12/2024 travelled from
Charleroi - Brusselsand does not recommends Flibco 👎
Ivona, 10/3/2024
Terrible experience. The employee persuaded us to buy return tickets even though she knew that she would not be driving on that day because of the strike and the company did not want to refund the mon ...
Terrible experience. The employee persuaded us to buy return tickets even though she knew that she would not be driving on that day because of the strike and the company did not want to refund the money!
Ivona on 10/01/2024 travelled from
Brussels - Charleroiand does not recommends Flibco 👎
Hieu, 7/3/2024
The bus was late for 1 hour resulting that we could not get our flight as planned. We lost a lot of money due to this and I would never use Flibco again. I would recommend to avoid it.
Raz, 5/17/2024
AVOID AVOID AVOID!!!! After not being able to purchase the ticket online, bought the tickets from the airport for 38 euro return trip. Then I had to wait from 9.50 am till 12pm in the queue for the bu ...
AVOID AVOID AVOID!!!! After not being able to purchase the ticket online, bought the tickets from the airport for 38 euro return trip. Then I had to wait from 9.50 am till 12pm in the queue for the bus. In all this time only 2 buses came and left. TAKE PUBLIC TRANSPORT IF YOU CAN. MUCH QUICKER AND FEW EUROS CHEAPER.
Haytham, 10/22/2022
I bought 2 tickets to go to charleroi airport with my wife at 00 a.m. on 19/10/2022 (tickets no. 21370502 & 21370503). Due to security agents strike the driver which came at 1 a.m. refused to take us, ...
I bought 2 tickets to go to charleroi airport with my wife at 00 a.m. on 19/10/2022 (tickets no. 21370502 & 21370503). Due to security agents strike the driver which came at 1 a.m. refused to take us, and we kept freezing in the station up to 4 a.m. and no driver come. I asked to refund my tickets because i didn't use them but they LIED and said that I used it. And stop replying. DON'T USE THIS COMPANY AT ALL PRICE!!
Szilard, 10/19/2022
Try to avoid at all cost. I paid 16eur, the bus never came, and they refuse to refund. Thiefs.
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Please note:
The purpose of the following reviews is to share your experience with Flibco so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.
If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Flibco directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.
