megabus Ratings and Reviews

Find out about the experiences of other customers who have traveled with megabus or submit your own rating for megabus.

124 customer reviews for megabus

Domestic Ratings (7 Ratings)

2.7 out of 5

5 Stars

14 %

4 Stars

29 %

3 Stars

14 %

2 Stars

0 %

1 Star

43 %

International Ratings (117 Ratings)

3.4 out of 5

5 Stars

42 %

4 Stars

17 %

3 Stars

12 %

2 Stars

2 %

1 Star

27 %

Reynaldo Casares, 4/13/2024

Our Trip from Baltimore , MD to New York : reservation 59/60-7783-041224-M21R-0640- BAL-NEW Date: April 12, 2024 & 40/41-4816-041224-M21R-0800-NEW-BAL Date: April 12, 2024, was not pleasant. Our Trip ... Our Trip from Baltimore , MD to New York : reservation 59/60-7783-041224-M21R-0640- BAL-NEW Date: April 12, 2024 & 40/41-4816-041224-M21R-0800-NEW-BAL Date: April 12, 2024, was not pleasant. Our Trip to New York there was a water leak that leaked onto the top floor section of the bus & there was a tire that was out of balance so the bus had an ANNOYING vibration all the way to New York City & on the return home we rode on a different bus, although it didn’t leak water it haya tire/s in far worse condition than the first bus & it had a strong vibration in the back of the bus! Not sure how soon these tires will wear out & blow while on the highway! The bu drivers are WELL AWARE OF THESE ISSUES AND Lives are being PUT AT RISK!!! Please someone inspect this company & it’s FAULTY BUSES before put are injured or innocent lives are lost! We don’t plan ever using them again & warn u to beware of these safety issues!!!

michael kingdon, 1/24/2023

scandalous, not worth the one star rating that has to be given

Nicholas Micallef, 12/23/2022

I would not recommend these thieves. The coach at 6:30am from Bristol to Heathrow on 18th Dec 2022, never arrived. At 07:30, 5 of us had to take a taxi to make our flight. There was zero communication ... I would not recommend these thieves. The coach at 6:30am from Bristol to Heathrow on 18th Dec 2022, never arrived. At 07:30, 5 of us had to take a taxi to make our flight. There was zero communication from Megabus, Twitter did not update, customer service was closed, and Live Tracker was saying it was on time. We had to find out from another coach driver of another service that our coach was waiting for an engineer to fix. Megabus does not hood reserve coaches for such instances. When I asked for a refund they said, it was late less than 2 hours so I'm not entitled for a refund. 2 hours!!!!

Julia A Simpson, 7/11/2019

supposing my flight is late ? are our tickets still good ?

CheckMyBus-Team, 7/12/2019

Dear Julia, Thank you for your message. Generally, you can only take the bus for the time marked on your ticket. Unfortunately, if you miss your bus, you will need to book another trip to be able to ... Dear Julia, Thank you for your message. Generally, you can only take the bus for the time marked on your ticket. Unfortunately, if you miss your bus, you will need to book another trip to be able to travel on the next bus. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support

Vincentia Atakpa-Solomon, 1/15/2019

We like your service

Phillip Clive Goodrich, 5/28/2018

Very good company

Tong Sui, 9/9/2017

Good

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact megabus directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

Reviews and Ratings for megabus

124 customer reviews for megabus

Rate megabus now!

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Reviews and Ratings for megabus

124 customer reviews for megabus

The CheckMyBus App

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