98 customer reviews for megabus US
I had problems with Megabus service 3 times in a year. First time bus skipped my stop and left me and other people behind . Second time the bus broke down in the middle of the trip and we had to wait ... I had problems with Megabus service 3 times in a year. First time bus skipped my stop and left me and other people behind . Second time the bus broke down in the middle of the trip and we had to wait several hours for another bus. Third time only 1 bus arrived on time to the stop when there were suppose to be 2 buses for that service, so half of the passenger have to wait hours at the stop for another bus to came. If you refuse to wait and leave to find another transport you get no refund because they said the service will be provided in few hours. Awful customer service.
Not what I expected... First time using Megabus. The bus was almost 40 minutes late, we're standing on a dark street in the cold 30 degrees temp near the river..34th Street 12th Ave. The vinyl seati ... Not what I expected... First time using Megabus. The bus was almost 40 minutes late, we're standing on a dark street in the cold 30 degrees temp near the river..34th Street 12th Ave. The vinyl seating was uncomfortable because you're constantly sliding out of your seat. No foot rest for long overnight travel. The bathroom omg... I thought Greyhound was bad..the toilet is in the wrong position. I'm only five feet so I could not even stand back far enough to avoid having my clothing touch the rim of the seat and miss the bowl period. Never again will I take this bus.. the only good thing I would say, is that you're not packed onto the bus like Greyhound.. plenty of seating. Also, it would be nice if the driver introduced himself. We get on find our seat, driver takes off.
My daughter and grandchildren are in Birmingham, Alabama. They have been waiting on the Mega bus since 4;05 today . It is now 7:15 and no bus has shown up yet. This is the worst device I have ever see ... My daughter and grandchildren are in Birmingham, Alabama. They have been waiting on the Mega bus since 4;05 today . It is now 7:15 and no bus has shown up yet. This is the worst device I have ever seen. When you call they tell you they don’t know where the bus is. How in the hell are you still n business??? Get it together people!!! I’m going to sue if something happens to my family!!!
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How much is ticket from Mexico city to Atlanta GA
would like to reserve a seat for 8/11/21
I am so mad at megabus service. They hung up on my wife and her bff several times. The bus never showed to State college for her to come back to Pittsburgh. I am very disappointed and displeased with ... I am so mad at megabus service. They hung up on my wife and her bff several times. The bus never showed to State college for her to come back to Pittsburgh. I am very disappointed and displeased with the service
First time traveling to see in laws & family! In Brownsville, Texas
I was waiting for my bus at 6th and Market in Philadelphia going to New York.There was eight passengers waiting for the 10:20 pm On 07/16/21. We waited for hours on till the morning,Some of the passen ... I was waiting for my bus at 6th and Market in Philadelphia going to New York.There was eight passengers waiting for the 10:20 pm On 07/16/21. We waited for hours on till the morning,Some of the passengers took Uber to their destination.I am asking for a refund.
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