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ONEXBUS
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9 customer reviews for ONEXBUS

(9 Ratings)
out of 5
5 Stars
44 %
4 Stars
0 %
3 Stars
11 %
2 Stars
33 %
1 Star
11 %
Tina , 9/1/2024
The bus smelled like pee the whole time. It gave me a terrible headache. There was nothing we can do about it, no windows to open. Just felt like you’re stuck in a terrible smelly moving public washro ... The bus smelled like pee the whole time. It gave me a terrible headache. There was nothing we can do about it, no windows to open. Just felt like you’re stuck in a terrible smelly moving public washroom for 3 hours. This is not the first time we have to experience this disgusting smell of the bus. Would not recommend.

Tina on 09/01/2024 travelled from Toronto, ON - London, ON and does not recommends ONEXBUS 👎

Laarni, 8/29/2024

The bus was late at departure and smells urine half way to London. Did not smell clean even at the beginning of the trip. Driving was okay though.

Laarni on 08/29/2024 travelled from Toronto, ON - London, ON and does not recommends ONEXBUS 👎

Greg Clark, 8/23/2024

The bus showed up after the time that it was supposed to leave, we were delayed by at least 30 mins

Greg Clark on 08/21/2024 travelled from Toronto, ON - Kitchener, ON and does not recommends ONEXBUS 👎

Lauren , 7/28/2024
Absolutely horrendous service. They were 45 mins late to pick us up and did not let us know. On the return they were an hour late and then call d to say the bus broke down and witnessed an hour, then ... Absolutely horrendous service. They were 45 mins late to pick us up and did not let us know. On the return they were an hour late and then call d to say the bus broke down and witnessed an hour, then the driver showed up with cabs to go to Kitchener where apparently the bus was, but there was not enough room and the driver said who doesn’t need to go and then said to my friend who offered to drive us I will pay you to take people, which turned out not to be true. Bad service, unreliable and they are not truthful I would not recommend them at all.

Lauren on 07/28/2024 travelled from Stratford, ON - Toronto, ON and does not recommends ONEXBUS 👎

Agim Murataj, 5/13/2024

Sherbim shume shume i mire perfekt

Usman, 3/12/2024
Kind, sweet and hardworking drivers Clean buses. Used the service a few times. Exceptional service. Bus was late four minutes only one time, due to traffic, usually its early. I definitely recommend t ... Kind, sweet and hardworking drivers Clean buses. Used the service a few times. Exceptional service. Bus was late four minutes only one time, due to traffic, usually its early. I definitely recommend the service
A.Wahid Wassie, 3/4/2024

As long as is found the Onexbus is one of the best I travel four time with Onexbus

Anna , 3/7/2023
The most amazing bus company, hands down. They always arrive on time, and prior to departure they call you to ensure that you are on your way and to let you know what time the bus is leaving. EXCELLEN ... The most amazing bus company, hands down. They always arrive on time, and prior to departure they call you to ensure that you are on your way and to let you know what time the bus is leaving. EXCELLENT customer service. Very safe drivers. The bus itself is very comfortable and has a bathroom inside the bus. I would choose ONEXBUS over any other bus. I travel frequently and highly recommend them. Thank you ONEXBUS.
Chinna Ram, 12/3/2022

Booked for return from Toronto to London. Called three times no greetings or courtesy on the phone, just put me on hold for 10 mins and chatting with other person. Very bitter experience

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