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3
customer reviews for OurBus
(3 Ratings)
out of 5
5 Stars
67 %
4 Stars
0 %
3 Stars
0 %
2 Stars
0 %
1 Star
33 %
Edison, 6/11/2022
12 hours prior to my bus trip, I was notified the ticket was cancelled and accomdinations were not made. Very disappointing as not further accommodations were made except a discount on a further ride. ...
12 hours prior to my bus trip, I was notified the ticket was cancelled and accomdinations were not made. Very disappointing as not further accommodations were made except a discount on a further ride. They provided me with the following e-mail message:
"Dear Passenger,
We regret to inform you that your trip on 06/11/2022 has been canceled due to operational issues.
We have processed the refund back into your original payment source and should reflect in the next 3-5 business days.
We have also sent you a coupon worth $10 as a small token of apology. We greatly appreciate your understanding in this regard.
We regret any inconvenience this might have caused.
Regards,
Team Rally-OurBus"
F, 2/3/2022
was just nice
Vineet, 11/30/2018
Excellent service
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