✓ Top Deals ✓ Compare all buses ✓ The One Simple Search
Reviews and Ratings for Rider Express
Share your experience with Rider Express
The Best DealsSave up to 70%
The Most ChoicesMillions of routes worldwide
Easy and TransparentCompare offers with 1 click
Find out about the experiences of other customers who have traveled with Rider Express or submit your own rating for Rider Express.
2
customer reviews for Rider Express
(2 Ratings)
out of 5
5 Stars
50 %
4 Stars
0 %
3 Stars
0 %
2 Stars
0 %
1 Star
50 %
Nancy Manuck , 9/14/2023
Very professional and pleasant driver. I was on a bus that broke down halfway threw our trip. The driver did everything in his power to try and fix the bus issues The bus was not able to complete t ...
Very professional and pleasant driver. I was on a bus that broke down halfway threw our trip. The driver did everything in his power to try and fix the bus issues The bus was not able to complete the trip but the driver was able to get us to a safe spot to meet a rescue bus. The driver Wayne went above and beyond making sure we were fully informed of the situation he drove a crippled bus to a safety spot. I truly appreciate the driver Wayne and thank him for taking care of his passengers under the circumstances that he had no control of his crippled bus.
Cleveland Maltman, 1/15/2023
We travelled from Vancouver to Baniff as flights were cancelled. Due to this, the buses were full and extra buses were put on. We could only get the express bus from Vancouver to Calgary that goes pas ...
We travelled from Vancouver to Baniff as flights were cancelled. Due to this, the buses were full and extra buses were put on. We could only get the express bus from Vancouver to Calgary that goes past Baniff but does not stop. We arrived at Calgary at midnight and had to catch a $250 taxi from Calgary back to Banff in the middle of the night. We contacted the customer service the day before, during working hours to see if we can get off the bus as it went past Baniff and they informed me to ask the driver on the day as it is up to them so we did this and the driver said that I was the third one to ask this and the answer is NO due to the busy full bus and I said fair enough.
When we approached Baniff, the driver turned off the highway and in to a motel in Baniff and dropped off one family (that had their luggage seperate ready for this). I and another family asked if we could get off here but the driver said no again. How can the driver drop one family off at Banff but would not allowed us and another family?
Seems that rules can be broken for some but not others. We were very nice and asked if we could get out at Banff right from the start at Vancouver so that luggage could be seperate just like the other family but not us!
This other family told me they did a 'deal' with the bus company. seems like this company takes 'brown paper bags' under the table! This company will not answer my question on this. (edited)
Rate Rider Express now!
Please note:
The purpose of the following reviews is to share your experience with Rider Express so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.
If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Rider Express directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.
To show you the best bus offers, we and our partners use technical, analytical, and marketing cookies to personalize the ads. We remember your anonymized details to provide a personalized experience.
